Shipping policy

Shipping Policy

You will be responsible for paying your own shipping costs for returning your items. Shipping costs are non refundable. If you receive a refund credit, the costs of return shipping will be deducted from your refund credit.

Depending on where you live, the time it may take for your exhanged product to reach you, may vary.

If you are shipping an item over R1000, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee we will receive your returned item.

Delivery Policy

Subject to availability and receipt of payment, orders will be processed within two working days.

All orders will be dispatched via one of our delivery partners.

You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

Free shipping over R750 is applied after any discounts.

*Free shipping over R750 does not apply to extreme outlying areas

Should you have any problems with your shipping please contact us on info@glowwellnessnels.com

Frequently Asked Questions

What are the key benefits of taking Glow Wellness Nels Marine Collagen

Firmer, more hydrated, and youthful looking skin.
Reduced appearance of fine lines and wrinkles.
Stronger hair and nails.
Improved joint flexibility and comfort.
Gut Health support
Faster post-exercise muscle recovery

Is Red light therapy safe for all skin types?

Yes, Red light therapy is non-invasive, non-UV, and generally safe for all skin tones and types. However, if you have a photosensitive skin condition or are taking photosensitizing medications, please consults your dermatologist before use.

How often should I use the Red Red Therapy Mask

For the best results, use the mask 3-5 times per week.Consistency is key-most users begin noticing visible improvements within 4-8 weeks of regular use.

How long should I use the Red Light therapy mask per session

We recommend using the mask for 10-20 minutes per session. Beginners may start with 10 minutes and gradually increase as their skin adjusts.

How long does Shipping in the USA take

Shipping in the USA takes 7 to 15 working days

Do you offer free shipping?

Yes, we provide free standard shipping on all orders over $46. For orders under $46, a small shipping fee applies, which will be shown at checkout.

What is your refund policy?

We stand behind the quality of Glowwellness Nels products. If you're not satisfied with your purchase, we offer a 30 day money back guarantee.Contact our customer support team for assistance.

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Shipping policy

Shipping Policy

Frequently Asked Questions

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Shipping policy

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Frequently Asked Questions

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